Vacancies

Operations Manager

Location: St Philips Chapel Street (Salford) and the Project Pearl Drop In (Oldham)
Salary: £32,000 FTE
Hours: Full time (37.5 hours per week), although we will consider part time (minimum 3 days) and flexible working for exceptional candidates. The role will involve some weekend and evening work.
Probationary period: 3 months
Responsible for: Outreach Worker
Responsible to: Board of Trustees
Closing Date: 5pm Monday 8th Sept 2025

About Project Pearl

Project Pearl exists to create a home from home for women wanting to leave the sex industry. We believe in a world where sexual exploitation has been eradicated from both streets and
screens, and where every woman is seen, valued, and free.

Rooted in our Christian faith, we offer hospitality, holistic support, and spiritual hope to women with lived experience of sexual exploitation. We believe that each woman is made in the image of God and carries dignity, worth, and potential.

We currently run a drop-in service, carry out weekly street-based outreach, and we’re preparing to open our first supported shared home later this year. We are a small but growing team, with a part-time Outreach Worker already in place. Now we are seeking a committed, capable Operations Manager to help us take our next step. Thank you for your interest in this role!

About the Role

As our second staff member, the Operations Manager will lead and coordinate the day-to-day running of our services. Working alongside our Trustees, Outreach Worker, and dedicated volunteers, you will help to build strong foundations and ensure that everything we do reflects our Christian values and commitment to excellence.

You will be responsible for:

  • Opening and managing our first shared supported home
  • Ensuring the smooth running of our drop-in service
  • Supporting and strengthening our outreach work
  • Developing systems and processes that support growth and sustainability

We currently have an active volunteer base covering areas such as communications, fundraising and finance. In time, the Operations Manager will take on oversight of some of these
areas, and help shape and transition them as we grow the staff team. This role requires someone who is flexible and excited to help shape a young and growing charity. It combines practical leadership with pastoral care. You will be joining a faith-filled, purpose-driven team, with a deep commitment to seeing lives transformed.

Key Responsibilities

Operational Management

  • Develop and maintain systems for admin, finance, and compliance (with the treasurer and other trustees)
  • Keep clear records and support service monitoring and reporting
  • Develop HR processes including volunteer coordination and future recruitment
  • Liaise with suppliers, partners, and funders as appropriate

Shared House Operations

  • Lead on setting up and opening the first shared home
  • Ensure the home is safe, welcoming, and well-equipped
  • Develop house routines, guidelines, and resident support structures
  • Liaise with external agencies to ensure wraparound care

Drop-In and Outreach Services

  • Manage the Outreach Worker, supporting them to coordinate and develop both the street outreach work and our drop in.
  • Ensure safeguarding, health and safety, and confidentiality procedures are followed
  • Build positive relationships with volunteers and service users

Operational Management

  • Develop and maintain systems for admin, finance, and compliance (with the Ops lead trustee and treasurer)
  • Keep clear records and support service monitoring and reporting
  • Support HR processes including volunteer coordination and future recruitment
  • Liaise with suppliers, partners, and funders as appropriate

Person Specification

We are looking for someone who is organised, compassionate, and ready to lead with care. You will need to balance frontline delivery with behind-the-scenes operations and bring a high level of initiative and reliability. We believe that it is a genuine occupational requirement of this role that the candidate is a Christian woman.

Essential

  • Experience managing or coordinating services or projects in a charity, housing, or community setting.
  • Strong organisational and problem-solving skills.
  • Excellent interpersonal and communication skills, especially with vulnerable women.
  • Able to work independently and take responsibility for delivery.
  • Familiarity with administrative systems, safeguarding, and basic finance.
  • Personally aligned with our Christian values and comfortable in a prayerful team culture.

Desirable

  • Experience in supported housing, homelessness, or other trauma-informed services.
  • Knowledge of safeguarding, GDPR, and health and safety practices.
  • Experience working in grassroots or start-up charity environments.
  • Lived and learned experience relevant to our work is warmly welcomed.

What We Offer

  • A unique opportunity to shape a growing charity
  • A prayerful, supportive team culture
  • Flexible working hours and arrangements
  • Scope to develop the role and grow as the organisation grows

How to Apply

To apply, please send the following to contact@projectpearl.org.uk with the subject line
“Operations Manager Application”:

  1. Your CV
  2. A covering letter (no more than 2 pages) explaining what draws you to this role and how
    your experience aligns with what we are looking for. Please refer clearly to the person
    specification, as this will be used for shortlisting.
  3. Contact details for two referees (at least one professional)

Note: You must have permission to work in the UK and we will ask about any criminal convictions (though disclosure will not automatically lead to the withdrawal of any job offer) and
take up a basic DBS check on the successful applicant.

Closing Date: 5pm Monday 8th September 2025
Interviews: Week commencing Monday 15th September 2025

Questions?

We welcome informal enquiries before you apply. Contact us at contact@projectpearl.org.uk or call 0161 839 9709.